February 24 2011
Every one of us has the opportunity each day to build loyalty among our clients and customers. This week, take a minute to be reminded about some simple truths about customer service.
1.) Put your personal signature on the job
2.) Focus on positive thoughts each day
3.) Great service comes from the heart
Want an example? Take a lesson from Johnny, a bagger with Down syndrome at a grocery store and watch how he made a difference in the lives of his customers.
If you would like to watch the original video, please click here.